Last updated: January 10, 2026

At The Azees, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or refund according to the terms below.

1. Returns within Morocco

• All returns or exchanges must be requested within 7 days of receiving your order.

• Items must be unused, in their original condition, and in the original packaging.

• Shipping for returns within Morocco is free if the return is due to a mistake from our side or damaged items.

• To initiate a return or exchange, please contact us via WhatsApp or email with your order number.

2. International Returns

• Returns from outside Morocco must also be requested within 7 days of receiving your order.

• Items must be unused, in original condition, and in original packaging.

• Customers are responsible for international shipping costs when returning items, unless the item was damaged or sent incorrectly.

• To request an international return or exchange, contact us via WhatsApp or email with your order details.

3. Refunds

• Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed using the original payment method within 5–7 business days.

• Shipping costs are non-refundable, except in cases of damaged or incorrect items.

4. Damaged or Incorrect Items

• If you received a damaged or incorrect item, contact us within 48 hours of delivery with photos of the issue.

• We will provide a replacement or refund at no extra cost to you.

5. Exchanges

• Exchanges are processed the same way as returns.

• Contact us with your order number and the item you wish to exchange.

• We will provide instructions for returning your current item and receiving the replacement.

6. How to Contact Us

For any return, exchange, or refund inquiries:

• support@theazees.com
• www.theazees.com
• +212672952574

Please include your order number and details of the item in question.