Last updated: January 10, 2026

The Azees operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience. The Azees is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.

By using our Services, you agree to this Privacy Policy. Please read it carefully.

1. Personal Information We Collect

We may collect personal information that identifies or can reasonably be linked to you, including:

  • Contact details: Name, address, billing and shipping address, phone number, and email.

  • Financial information: Credit/debit card or payment account information, transaction details, payment confirmation.

  • Account information: Username, password, preferences, and settings.

  • Transaction information: Items viewed, purchased, returned, or exchanged.

  • Communications: Messages you send us via email, WhatsApp, or contact forms.

  • Device and usage information: IP address, browser, network, and interaction with the website.

2. Sources of Personal Information

We may collect information:

  • Directly from you (when you create an account, make a purchase, or contact us).

  • Automatically through the Services, cookies, or similar technologies.

  • From our service providers (e.g., Shopify, payment processors, shipping companies).

  • From our business partners or affiliates.

3. How We Use Your Information

We use your information to:

  • Provide and improve the Services, process orders, arrange shipping, and manage your account.

  • Send updates and promotional communications (you can opt out anytime).

  • Detect fraud, secure transactions, and ensure a safe shopping experience.

  • Respond to your inquiries and provide customer support.

  • Comply with legal obligations and enforce our policies.

4. Payment Methods and Shipping

Payment Methods:

  • Cash on Delivery (COD): available for all orders within Morocco.

  • Online payment: credit/debit cards for local and international orders.

Shipping:

  • Within Morocco: via Ozone Express, free of charge, usually 2–3 business days.

  • International shipping: via FedEx, $30 per order. Delivery times vary by destination. Customs or import taxes may apply and are the responsibility of the customer.

We share your information with these providers only as needed to process payments and ship your orders safely.

5. Sharing Your Information

We may also share your personal information with:

  • Shopify and service providers for order processing, IT, analytics, and support.

  • Marketing partners to provide personalized ads or promotions.

  • Business affiliates or during transactions such as mergers or legal obligations.

  • With your consent or as required by law.

6. Shopify and Third-Party Services

The Services are hosted by Shopify, which may process your personal information to provide and improve the Services. Shopify may transfer your data outside your country. Learn more here: Shopify Privacy Policy.

Our Services may also contain links to third-party websites. We are not responsible for the privacy or security of such sites.

7. Children’s Privacy

The Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe your child has provided personal information, contact us to have it deleted.

8. Security and Retention

We take security seriously, but no system is completely secure. Your information may be stored as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location, you may have rights to:

  • Access and know the information we hold about you.

  • Correct or delete your personal information.

  • Receive a copy or transfer your information.

  • Opt out of marketing communications.

To exercise your rights, contact us using the details below.

10. International Transfers

We may transfer and process your personal information outside your country, including countries without the same data protection laws. For transfers from the EU or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The “Last Updated” date will indicate the latest version.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information:

Address:
The Azees
Tetouan, Morocco
(Currently online only, no physical store open to the public)

Email:
📧 support@theazees.com

Order & Shipping Support:
For questions about orders or shipping, include your order number in your message.
Check FedEx tracking here: https://www.fedex.com/tracking

 

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