Frequently Asked Questions (FAQ) – Morocco & International

1. What products does TheAzees offer?

We offer a range of hoodies, t-shirts, and outdoor camping accessories, designed for comfort, style, and an adventurous lifestyle.

2. Do you ship within Morocco?

Yes! We deliver to all cities in Morocco using Ozone Express.
Shipping is free for all orders within Morocco. Delivery usually takes 2 to 3 business days after your order is confirmed.

3. Do you ship internationally?

Yes, we ship to selected countries outside Morocco using FedEx.
Shipping cost is $30 per order. Delivery times vary depending on the destination. International shipping details are provided at checkout.

4. How can I place an order?

Choose your product, select the size if applicable, add it to your cart, and proceed to checkout.
For help, you can always contact us via WhatsApp or email.

5. What payment methods are available?

• Cash on Delivery (COD) – available in Morocco.

• Online payment – credit/debit cards for both local and international orders.

6. Can I return or exchange a product?

Yes. You can request a return or exchange within 7 days of receiving your order, provided the item is unused and in its original condition.
For international orders, please check shipping conditions before returning.

7. How do I choose the right size?

Every product page has a size guide. If you’re unsure, contact us, and we’ll help you pick the best fit.

8. Are your products suitable for outdoor use?

Absolutely! Our hoodies, t-shirts, and accessories are designed for both everyday wear and outdoor adventures.

9. Are your products natural and eco-friendly?

Absolutely! All our products are made from natural or traditional materials, and we take care to be environmentally friendly.

10. Can I request a custom design or special gift?

Of course! Contact us through the “Contact Us” page to discuss the details.

11. How can I contact TheAzees?

• Email support@theazees.com

• WhatsApp +212672952574

• Contact form on the website www.theazees.com

We’re always happy to assist you.

12. Will you add new products?

Yes! Our collection is regularly updated with new clothing designs and outdoor accessories inspired by nature and adventure.